Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? Here's how to reach Crypto Casinos, and what we're best placed to help with.
How to reach us
The quickest way to get in touch is by email at [email protected]. We read every message and try to reply within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include which casino or page your question relates to, and any relevant detail — a screenshot, an offer name, or the specific claim you're asking about. That lets us look into it properly rather than going back and forth on the basics.
What we can help with
- Corrections or updates to information on our site — bonus terms, coin support, licensing details, or anything else that's changed
- Questions about how we research and rank sites like LuckyRollers, BetPanda, CoinCasino or others featured here
- Feedback on your own experience at a casino we've reviewed, positive or negative
- General queries about how crypto casinos work — coin support, wallet basics, payout speed, or the difference between KYC and no-KYC platforms
- Suggestions for sites or topics you'd like to see us cover
What we can't help with
We're an independent review and comparison site, not an operator, so there are some things outside what we can do. We can't process deposits, withdrawals, or account verification for any casino — those requests need to go directly to the site in question through their own support channels. We also can't act as a middleman in a dispute between you and a casino, though if you let us know about a serious issue, we'll factor it into how we assess that site going forward.
If your question is about tax treatment of gambling winnings or crypto gains, we're not able to give personal tax or legal advice — a qualified accountant or tax professional is the right call there.
If you're concerned about your gambling
If you or someone you know is struggling with gambling, free confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. It's worth knowing that offshore crypto casinos often don't offer the same self-exclusion tools or player protections that state-regulated operators provide, so building your own limits matters. Our Responsible Gambling page has more detail on setting deposit limits, taking breaks, and where to find further support. Every casino we cover is intended for players aged 18 or older (21+ where a site or state requires it) — this content isn't aimed at anyone under those minimums.
Before you write in, it might already be answered
A lot of common questions — how our ratings work, what licensing actually means for US players, or how bonus wagering requirements are calculated — are already covered in depth across the site. If you're weighing up a specific offer, our reviews break down the material terms next to each one. And if you want more background on who's behind Crypto Casinos and how we approach this space, that's covered on our About Us page. Our Terms and Conditions page also sets out the basis on which we publish this content, including our commercial relationships with some of the sites we list.
A note on how this site is funded
Crypto Casinos may earn a commission when readers sign up through links on this site. That relationship never decides which sites we rank highest or how we describe them — our reviews reflect our own research into coin support, licensing, payout speed, and terms, not who pays for placement.
Whatever the reason you're reaching out, we'd rather hear from you directly than have you guess at an answer. Drop us a line at [email protected] and we'll get back to you.